01 Overview
This Privacy Policy explains how Konkan Classic, LLC (“we,” “our,” or “us”) collects, uses, and protects information when you use the Konkan mobile application (“App”).
By using the App, you agree to this Privacy Policy.
02 Information We Collect
Information You Provide
- Email address
- Username
- Profile information
- Profile photos
- Account credentials
- Support messages
Information Collected Automatically
- Device information
- IP address
- Advertising identifiers
- App usage data (only if analytics is enabled — see Section 6)
- Gameplay data
- Crash logs (only if analytics is enabled — see Section 6)
- Push notification token (if you enable notifications)
- Approximate location (if enabled)
03 How We Use Information
We use information to:
- Provide and operate the App
- Manage accounts
- Enable multiplayer gameplay
- Improve performance and stability
- Prevent fraud and abuse
- Provide customer support
- Send notifications you enable (such as turn and game updates)
- Display and measure advertising
- Process purchases
04 Legal Basis (Where Applicable)
We process data based on:
- Consent
- Contract performance
- Legal obligations
- Legitimate business interests (security, fraud prevention, and core service operation)
05 Advertising
We use Google AdMob (a Google service) to display advertising in the App.
Your permission comes first. On iOS, before any personalized advertising, the App requests your permission through Apple's App Tracking Transparency system prompt at first launch. Only if you tap Allow do we and Google collect your device's advertising identifier (IDFA) to personalize ads. If you decline, you will still see ads — they simply will not be personalized, and the App works exactly the same.
With your permission, they may collect:
- Device advertising identifiers (IDFA on iOS)
- IP address
- Usage data
- Approximate location
Used for:
- Ad delivery
- Measurement
- Fraud prevention
- Personalization (where permitted)
You can change your choice at any time: on iOS, in Settings → Privacy & Security → Tracking (turning tracking off for Konkan Classic stops personalized ads immediately); on Android, through your device's Ads settings. See Google's Privacy Policy and Google's advertising technology disclosures for how Google processes advertising data.
Advertising measurement. On iOS we use Singular Labs, Inc. to measure which of our advertising campaigns bring new players to the App, and Singular shares those results with Google Ads. It starts only after you have made your App Tracking Transparency choice (or straight away if tracking is turned off in your iPhone's settings). Singular then receives information including your device's vendor identifier (IDFV), IP address, device model, operating system, language and region settings, network type and app version; when the App is opened; the App Store install receipt and Apple's search-ads attribution token (used to check where the install came from); and three in-app events: account created, first multiplayer game completed, and purchases (the product and its price). If you tapped Allow, Singular also receives your advertising identifier (IDFA); if you declined, it does not, and campaign results come from Apple's privacy-preserving SKAdNetwork. We do not send Singular your name, email address or account ID. Advertising measurement is not used where EU, UK or Swiss consent rules apply. See Singular's Privacy Policy.
06 Analytics & Crash Reporting
Crash and usage analytics are off by default. We collect this data only if you opt in.
If you enable it, we use Firebase Crashlytics and Google Analytics for Firebase (provided by Google) to collect:
- Crash diagnostics (error reports and stack traces)
- Device model, operating system, and app version
- In-app events, such as games played, purchases, and tutorial completion
This data is associated with your account identifier and is used to diagnose crashes and improve the App's stability and experience.
You can turn analytics on or off at any time in the App under Settings → “Crash & usage analytics.” See Google's Privacy Policy for how Google processes this data.
Because this analytics is off by default, no Crashlytics or Google Analytics data is sent unless you explicitly enable it. Advertising measurement is separate and is described in Section 5.
07 In-App Purchases
Payments are processed by Apple and Google.
The App uses RevenueCat to manage subscriptions and purchase entitlements.
We receive limited transaction metadata but do not store payment card information.
08 Data Sharing
We may share information with:
- Google — Firebase (hosting, authentication, database, and, if you opt in, analytics and crash reporting) and AdMob (advertising)
- Apple and Google app stores (purchases)
- RevenueCat (purchase and subscription management)
- LiveKit, Inc. (real-time voice chat at multiplayer tables, acting as our processor — see Section 17)
- Singular Labs, Inc. (advertising measurement on iOS, which shares campaign results with Google Ads — see Section 5)
- Service providers that support our operations
- Legal authorities when required
- Business transfers (merger, acquisition, etc.)
We do not sell your personal information for money. Sharing advertising identifiers with our advertising partner for personalized ads may be treated as a “sale” or “share” under some U.S. state privacy laws. You can opt out by declining the App Tracking Transparency prompt, or at any time on iOS in Settings → Privacy & Security → Tracking (on Android, through Ads settings). Advertising measurement through Singular (Section 5) may also be treated as a “share”; declining the prompt keeps your advertising identifier out of it.
09 Data Security
We use reasonable safeguards to protect data but cannot guarantee absolute security.
10 Data Retention
We retain data as long as necessary to:
- Operate the App
- Comply with law
- Prevent fraud
- Resolve disputes
- Enforce agreements
11 Account Deletion
You may delete your account in-app.
Upon deletion:
- Data is removed or anonymized where possible
- Some data may be retained for legal/security reasons
12 Children's Privacy
The App is intended for users 18+ only.
We do not knowingly collect data from anyone under 18.
13 International Transfers
Your data may be processed in the United States and other countries.
14 Your Rights
You may have rights to:
- Access
- Correction
- Deletion
- Restriction
- Data portability
- Objection
Contact: support@konkan.pro
We may verify identity before fulfilling requests.
15 State and Regional Rights
Residents of certain U.S. states and regions (including EEA/UK) may have additional privacy rights under applicable law.
16 Third-Party Services
We use third-party services — including Apple, Google (Firebase and AdMob), RevenueCat, LiveKit (voice chat), and Singular (advertising measurement) — that have their own privacy policies.
17 Voice Chat
Konkan Classic lets players at a multiplayer table talk to each other live. Your microphone is off unless you tap to talk. Talking requires a Diamond Society membership; every player seated at the table, and anyone who has opened it to spectate, can hear the table. Nobody outside the table is given access to its audio.
What we process
While you talk, your voice is transmitted in real time to the other players at your table through LiveKit, Inc. (our real-time audio provider, acting as our processor). By default nothing is stored, transcribed or analysed.
Recording after a report
If a player or spectator at a table reports someone's voice, we record that table's audio from the moment of the report for five minutes, so a member of our team can review the report. Words said before the report are not captured. A table is recorded once: later reports at the same table are reviewed against that recording if it was still running when they were made, and without audio if it had already finished. Very occasionally a technical fault prevents us ending a recording on time and more of that table is captured; it is retained and deleted on the same schedule.
Recordings are stored in Google Cloud Storage (United States), are accessible only to the Konkan team, are used solely to handle the report and any resulting sanction or appeal, and are deleted automatically after 5 days. We never derive a voiceprint, speaker profile or other biometric identifier from your voice, and we do not use any vendor that does.
Other voice data
We store the list of players whose voice you have muted, any voice suspension applied to your account and when it ends, and reports you have made or received (reporter, reported player, table, time, reason).
Legal basis (EEA/UK)
Performance of our contract with you (providing the feature you switched on), and our legitimate interest in keeping the game safe (recording after a report, moderation records).
Retention and deletion
Recordings: 5 days. Your mute list and suspension status: until you delete your account (Account → Delete account), when they are deleted with it. Reports and any recording tied to a report are moderation records and are kept for their normal life even if a player at that table deletes their account.
Your choices
Do not tap the microphone if you do not want to be heard. Mute or block any player from their avatar. You can revoke the microphone permission in your phone's settings at any time.
The community rules for voice are at https://konkan.pro/voice/.
18 Changes
We may update this Privacy Policy. Continued use of the App means acceptance of changes.
19 Contact
Konkan Classic, LLC